Water damage can strike your commercial property at any time. Water damage can sideline your business, regardless if the damage occurs from a major storm event or a broken water pipe. Every hour spent cleaning up is an hour of lost revenue and productivity.


The Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the a water damage remediation clean up.

Step 1: Emergency Contact

A water damage event can be traumatic. You need an expert to guide you through this crisis. Our representative will lead you through a series of questions to better understand your needs.

Our Water Damage Remediation technician will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?


Step 2: Inspection and Damage Assessment

Water damage can sideline your business, regardless if the damage occurs from a major storm event or a broken water pipe

The water damage restoration process begins with a detailed inspection of your property, including a damage assessment.

They check for the source of water in your home and business and stop it. The water source must be stopped before the drying process can begin.

Our technicians must identify the category and classification of water to restore your property safely to industry specifications. The type of water contamination will affect the specific restoration processes used to restore your property.

They inspect and test your home to discover the extent of the damage. Additionally, they will look for safety concerns and explain them to you. If you are aware of any safety issues, such as asbestos or lead, please share them.


Step 3: Water Removal/Water Extraction

The water extraction step removes the majority of the water from your home or property. By performing a thorough water extraction, Brisbane Crime Scene Cleaning professionals help reduce the drying time and help to prevent mould and secondary water damage. We will utilise powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of litres of water from your property.


Step 4: Drying and Dehumidification

After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage.

Brisbane Crime Scene Cleaning Water Damager Remediation Professionals will manipulate temperature and relative humidity to remove the remaining moisture. We will use specialised equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. They’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.


Step 5: Cleaning and Sanitising

Your property’s walls, floors, and other surfaces will likely need professional cleaning treatments. Besides cleaning your property’s structure, Brisbane Crime Scene Cleaning will also clean your belongings, like furniture, upholstery, clothing, and other restorable personal items, damaged by the water. Flooding and water damage often require odour removal and deodorization treatments, since wet materials have an unpleasant odour.


Additional Cleaning and Sanitising services include:

  • Odour Removal and Deodorisation
  • Air Scrubbers and Fogging Equipment
  • Sanitising Treatments
  • Antimicrobial and Antibacterial Treatments
  • Disposal


Brisbane Crime Scene Cleaning technicians will remove and dispose of damaged materials with guidance from you and your insurance provider.